There are some points that do need to be addressed when communicating with Braille but we'll guide you through these at the time. They mostly concern your requirements, and the recipient's needs. Some are covered below, but we're always ready to help if there's anything that's new to you or that you've been asked for.

Do you require a reply?

If you've already communicated with the recipient, it may have already been decided how they should do this, but if not, you do need to offer a range of alternatives; by phone, an audio message, email and so on.

In need of help?

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Are you requesting personal data or information

If you're sending a form that needs completion, consider offering to complete it over the phone with them, or suggest that a relative or trusted friend maybe able to help if the information is not of a private, personal or confidential nature. Then you don't have to go to the expense of having the form transcribed to Braille.

Postage

Do you wish the Braille document to be sent back to you to send out or deliver yourselves, or sent direct to the recipient along with the original document?
Document to be sent by Special Delivery? We can easily set this up for you - post the Braille and original document direct to  the recipient and send you the track and trace details. There is also the Royal Mail Articles for the Blind free postal service but it's not secure, items may be intercepted and opened by Royal Mail staff.

Special requirements

Some Braille readers may ask for single-sided embossing; treasury tagged documents, Grade1 (beginners Braille) or extra line spacing. Generally speaking, if they have preferences, they will tell you. Whatever is requested, we'll do it. But if there are no requests, we'll use the common format of Grade2 (contracted Braille) double sided embossing, comb binding (unless a single page, or two, when we'll treasury tag) and single line spacing. To get the full Braille service details just ask, or visit our dedicated to Braille website - Braille123